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Perfection can be nearly impossible to achieve, but that doesn’t keep us from trying. We always attempt to offer up a level of service that is unlike anything our customers have ever experienced before, but with no feedback to draw from, knowing where we need to focus our efforts can be difficult. For that reason, we encourage you to leave us a quick review of your most recent experience at our location. Let us know how we did, and that way, we can do our best to make improvements exactly where we need to.

Customer Lobby
1269 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Liza 03 Dec 2017
I had been interested in purchasing a Beetle convertible for quite some time and had looked at the inventory at a number of dealers in NH and MA. Colonial had what I was interested in but I was not quite convinced yet. Although my initial contact at the dealership for some reason did not consider me... a serious buyer, (perhaps because I was asking too many questions) the gentleman he called over to help answer my questions did. Keith is a top notch professional who understood what I was looking for. He made sure Gina followed up with me. Gina did a wonderful job looking into what was available and helping me weigh my options. She and Rebecca are valuable assets to the organization and the sales people. I have a great amount of respect for how hard they work! Seth took over for the test drive and the rest of the process and it was an absolute pleasure working with him. There was no pressure and what he did not have an answer for he researched and quickly got back to me. He closed the deal and Moe made sure I would not have any worries for the car in the future. Because I live in NH Keith and Seth drove my new Beetle up to get it registered for me and deliver it. It was a wonderful experience all the way around! I have to say that I was so impressed with the family friendly atmosphere! This is a dealership that recognizes the value of teamwork and happiness and pride in the work place. A trait that is lost on some of the larger companies out there. I highly recommend this team! Show more
5 rate
Cars.com
Francis ortiz 01 Dec 2017
I can’t say enough about how happy Rebecca and Seth from Colonial Volkswagen made me from start to finish Rebecca made sure the car I wanted was in stock and ready to go. And Seth did a really good job in making sure i got into the car I really wanted he didn’t stop until i got the deal I wanted... such great customer service he’s very knowledgeable and doesn’t come off as your typical salesperson but more of a friend trying to get you into a car and he makes the whole process so quick and easy. Both Rebecca and Seth I thank you guys for the hard work you both Put in and for making my first vehicle purchase seamless and worry free so happy with the car strongly recommend Colonial Volkswagen especially if Rebecca is setting you up and Seth is your salesperson thank you Colonial Volkswagen great job Show more
5 rate
Cars.com
Jetta17 29 Nov 2017
Jason was very helpful throughout this process, answered all questions and was willing to work together to complete the deal. A great experience overall and would recommend to others looking for a car.
5 rate
DealerRater
Jetta17 29 Nov 2017
Jason was very helpful throughout this process, answered all questions and was willing to work together to complete the deal. A great experience overall and would recommend to others looking for a car.
5 rate
Cars.com
Leo 28 Nov 2017
Alex kontoulis is the name of the man who sold me my 2012 golf r , he is really professional and knows exactly what he is doing I just want to thank him for the effort he put in to make sure I was satisfied and that everything was up to my needs for my car he is the man to go to at this dealers ship
5 rate
Cars.com
Sandi 27 Nov 2017
We had a great experience. Teagan Von Wasserman went above and beyond our expectations. She led us through the leasing process with ease . I would highly recommend her to my friends and family and look forward to our future purchases .
5 rate
Cars.com
Got our Atlas 27 Nov 2017
We wanted to get into a new atlas sel premium and 3 dealerships couldn’t find a car for us. We got referred to Andrew who had made a good reputation for himself finding the much sought after Atlas. He came through - found us the car we wanted and we couldn’t be happier.
5 rate
Cars.com
Atlasguy 27 Nov 2017
We wanted to get into a new atlas sel premium and 3 dealerships couldn’t find a car for us. We got referred to Andrew who had made a good reputation for himself finding the much sought after Atlas. He came through - found us the car we wanted and we couldn’t be happier.
5 rate
DealerRater
Truckertommy4 27 Nov 2017
Jason was very helpful I will highly recommend this dealership did anybody I know looking for a car answered all my questions was very nice even though I'm picky and ask a lot of questions if there was an option for more than five stars I would give it
5 rate
DealerRater
Atlasguy 27 Nov 2017
We wanted to get into a new atlas sel premium and 3 dealerships couldn???t find a car for us. We got referred to Andrew who had made a good reputation for himself finding the much sought after Atlas. He came through - found us the car we wanted and we couldn???t be happier.
4 rate
Cars.com
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